Copilot Change Management

Adoption sequencing and role-based rollout governance model.

Problem

Unstructured rollout causes uneven uptake and shadow usage.

Solution Approach

Phased enablement with training cohorts, feedback collection, and KPI checkpoints.

Outcomes

• Smoother adoption curve
• Higher sustained usage
• Reduced resistance

KPIs

• Adoption Curve
• Training Completion %
• Shadow Usage Incidents